OVERVIEW:

Maximizing Performance for Business Managers, Part 1 is an intensive 5-day course where Business Managers focus on the process and selling methods used in the Finance & Insurance Department. This course teaches techniques proven to enhance F&I revenues. Special emphasis is placed on rigorous group exercises and interactive role-play activities. To ensure success, in-class learning is reinforced afterwards at the dealership with on-going support and follow-up.

BENEFITS:

• Opportunity to present 100% of your product 100% of the time (menu)
• Increases Business Manager effectiveness
• Removes concerns of potential liability via full disclosures
• Increases customer retention and CSI

WHO SHOULD ATTEND:

Finance Directors and Business Managers Sym-Tech Dealer Services dealer clients only.

DURATION:

5 Days

QUESTIONS? CONTACT US:

1.800.363.5796 ext. 2310
slc@sym-tech.ca

OVERVIEW:

The Maximizing Performance for Business Managers | Part 2 is a course that targets Business Managers. The rigorous 2-day training course focuses on enhancing the skills learned during the Part 1 training program and advanced closing techniques. The program emphasizes the tools and skills necessary for experienced F&I Managers to maximize profitability in the dealership and enhance customer loyalty.

BENEFITS:

• Speeds up the F&I process
• Customized for customer's needs
• Builds trust with full disclosure
• Increases Business Manager effectiveness

WHO SHOULD ATTEND:

Finance Directors and Business Managers. Sym-Tech Dealer Services dealer clients only.

PREREQUISITE:

Maximizing Performance for Business Managers, Part 1

DURATION:

2 Days

QUESTIONS? CONTACT US:

1.800.363.5796 ext. 2310
slc@sym-tech.ca

OVERVIEW:

The “Hybrid Business Manager” is a sales approach that combines the role of the Sales Person and the role of the Business Manager into a single point of contact with the customer. This course targets dealerships who wish to adapt an integrated sales approach, eliminating the “turn-over” to the business office and reducing the time required to purchase both the vehicle and F&I products. The intensive 3-day course focuses on the process and selling methods and techniques proven to enhance CSI and F&I revenues. Special emphasis is placed on rigorous group exercises and interactive role-play activities.

BENEFITS:

• Increase their effectiveness and income
• Increase customer retention and CSI
• Increase gross profit per vehicle
• Deliver a seamless overall experience to customers

WHO SHOULD ATTEND:

Business Managers and Sales Associates. Sym-Tech Dealer Services Dealer Clients only.

DURATION:

3 Days

QUESTIONS? CONTACT US:

1.800.363.5796 ext. 2310
slc@sym-tech.ca