Driving F&I Performance
PERFORMANCE
Sym-Tech Dealer Services is a performance-driven company with the mandate to improve business office performance and to ensure a positive customer experience. Our full suite of F&I products, industry proven training combined with on-going in-dealership support, as well as our proprietary F&I software (DAVE®), drive Dealer performance.
INCREASED CUSTOMER SATISFACTION
Sym-Tech Dealer Services training is designed to teach Business Managers how to use F&I technology to increase customer satisfaction by offering customers solutions that meet their individual needs. Sym-Tech's proprietary software (DAVE®) enables Business Managers to follow a consistent and non-confrontational F&I menu presentation process, and allows for full disclosure and transparency to the customer - giving them what they need.
PERFORMANCE CENTRE™
Our Performance Centre, established in 2010, offers an extensive curriculum to support the needs of the Dealership’s F&I, Sales and Service departments. Our mission is to empower and develop talented dealer staff which enables dealers to increase performance and drive higher CSI.
Email stpc@sym-tech.ca to inquire about dates on upcoming classes.
Success Stories
SUSAN GUBASTA
DEALER PRINCIPAL
“What we love about Sym-Tech and the program that they offer is the consistency... it’s being presented all of the same products, exactly the same way, all of the time.”
Amy Schlueter
Vice President
“This is a quick note to say “thank you” for the valuable information my business managers garnered at the "Maximizing Performance for Business Managers, Part 1" class. It was entertaining, informative and most importantly, relevant. We put all the training into action — the improved CSI in our F&I office was outstanding and we observed great results in the first week."
JOHN ATTRELL
DEALER PRINCIPAL
“We love the consistency that Sym-Tech’s Customer Advantage Plan provided to our Business Managers. And, the structured process and continuous training and implementation made all the difference. Our business office performance has increased significantly.”
