Learning and Development Centre™
Sym-Tech Dealer Services is a performance-driven company with the mandate to improve business office performance and to ensure a positive customer experience. Our full suite of F&I products, industry proven training combined with on-going in-dealership support, as well as our proprietary F&I software (Dave™) drive Dealer performance.
In our training process, we empower Business Managers by showing them how to use an effective, simplified menu-presentation process that improves the customer buying experience by providing full disclosure and reducing their time in the Dealership. We support our clients continuously by working in the Dealership alongside the Business Manager.
The Learning and Development Centre (LDC), established in 2010, offers an extensive curriculum to support the needs of the Dealership’s F&I, Sales and Service departments. The goal of the LDC is to develop talented dealer staff which enables dealers to increase performance and drive higher CSI.
Download the Learning & Development Centre 2017 Course Catalogue.