Learning and Development Centre™

PERFORMANCE
 Sym-Tech Dealer Services is a performance-driven company with the mandate to improve business office performance and to ensure a positive customer experience. Our full suite of F&I products, industry proven training combined with on-going in-dealership support, as well as our proprietary F&I software (Dave) drive Dealer performance.



 In our training process, we empower Business Managers by showing them how to use an effective, simplified menu-presentation process that improves the customer buying experience by providing full disclosure and reducing their time in the Dealership. We support our clients continuously by working in the Dealership alongside the Business Manager.

 Our Learning and Development Centre (LDC), established in 2010, offers an extensive curriculum to support the needs of the Dealership’s F&I, Sales and Service departments. The goal of the LDC is to develop talented dealer staff which enables dealers to increase performance and drive higher CSI.

Download the Learning & Development Centre 2017 Course Catalogue.

 


Amy Schlueter
AMY SCHLUETER VICE PRESIDENT

“This is a quick note to say “thank you” for the valuable information my business managers garnered at the Skills for the Business Managers class. It was entertaining, informative and most importantly relevant. We put all the training into action — the improved CSI in our F&I office were outstanding, and we observed great results in the first week. “

customer2
JOHN ATTRELL DEALER PRINCIPAL

“We love the consistency that
Sym-Tech’s Customer Advantage Plan provided to our Business Managers. And, the structured process and continuous training and implementation made all the difference. Our business office performance has increased significantly.”

customer3
SUSAN GUBASTA DEALER PRINCIPAL

“What we love about Sym-Tech and the program that they offer is the consistency, because what I’ve learned in the past is “wow” is in the consistency. When it comes to the “wow” it’s being presented all of the same products, exactly the same way, all of the time, to all of our guests.”

customer4
BILL JOHNSTON VICE PRESIDENT

“A lot was riding on the success of our business office. We needed a proven process that…would match the culture of our dealerships. Sym-Tech’s F&I process has proven to be positive on both of these fronts. Just as importantly the improvement has not stopped thanks to their continuous on-going support”

 

Contact

Any questions about our company or products?
Please let us know!

HOME OFFICE  (RICHMOND HILL):

35 West Pearce
Richmond Hill, ON L4B3A9
905.889.5390
Dealer Support:
1.800.363.5796 dealersupport@sym-tech.ca Warranty Department: 1.888.363.1101
warranty@sym-tech.ca

LEARNING & DEVELOPMENT
CENTRE (RICHMOND HILL):

150 West Beaver Creek
Richmond Hill, ON L4B1B4
905.889.5390, extension 2310

LEARNING & DEVELOPMENT
CENTRE (MONTREAL):

9460 Henri-Bourassa Ouest Saint-Laurent, QC H4S1N8
514-956-8324

DISTRIBUTION CENTRE:

1.800.363.5796
For claims please  Click Here

Contact Form

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